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If you offer
help, wait until the offer is accepted, then listen
to or ask for instructions. Don't be offended if the
offer of assistance is turned down!
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Speak directly to
the person who has a disability, not through any companion
who may be present
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It's okay to ask
people about their disabilities and it's okay for them
not to want to talk about it.
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When talking with
people who use wheelchairs, sit down so they won't have
to look up at you.
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It's okay to use
words like "see", "hear", "run"
and "walk" when talking with people with disabilities.
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It's okay to ask
people who are deaf or people who have speech impairments
to repeat what they said if you don't understand them
the first time.
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If a sign language
interpreter is helping you speak with a person who is
deaf, make sure you talk to the person, not the interpreter.
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Do not pretend to
understand if you do not. Repeat what you understood,
and ask again.
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If the person you
are speaking to is lip-reading, make sure you are facing
the light. Look directly at the person and speak at
your normal volume
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Give your whole
attention to a person with a speech impairment. Do not
correct or speak for the person. Wait quietly while
the person talks, and resist the temptation to finish
sentences.
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When offering a
handshake with a visually impaired person, say something
like "shall we shake hands?"
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People who are blind
hear as well as anybody. Don't speak loudly when talking
to them or other people with disabilities.
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People with disabilities
like to have fun. Think of ways to include them in activities
with friends and co-workers.
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Canine companions,
such as guide dogs, are on the job. Never pet or play
with them because they should not be distracted from
their work.
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Treat a person with
a disability the way you like to be treated.
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